This policy explains how Lowkey Labs handles information across our website (lowkey-labs.com) and our apps (Futari, TapGlass). If an individual app has its own in-app privacy policy, the in-app version takes priority for that app.
We don't use analytics scripts, cookies, or trackers on lowkey-labs.com. If you email us, we receive your email address and whatever you send us, and we reply. That's it.
Our apps are designed to store your data on your device by default. Where an app needs to sync data across your devices, it uses iCloud (Apple's encrypted personal cloud), not our servers.
We do not collect advertising identifiers, contacts, location history, photo libraries, or any data that isn't strictly required for the app to work. Each app's App Store listing contains a detailed privacy label that lists exactly what that app collects.
Some services are necessary to run a business. We use Apple (App Store, iCloud, TestFlight) to distribute our apps. We use Stripe if we process a payment. We use an email provider to reply to your messages. These providers have their own privacy policies and handle data on our behalf under standard data-processing terms.
You have the right to ask what we hold about you, to have it corrected, or to have it deleted. Email us and we'll act within 30 days.
Our apps are not directed at children under 13 and we do not knowingly collect data from them.
Questions, requests, or concerns: privacy@lowkey-labs.com
If we update this policy, we'll update the "Last updated" date above. Material changes will be flagged in-app or by email where appropriate.